Complaints & Feedback

 

 

a person typing on a laptop in their home

Have a complaint?

If you have a complaint about our standards of service or quality of housing we would like to hear from you. We wish to provide the quality of housing that is suitable for you, and we take it very seriously if we fall short of that in any way. 

Please read the document linked here on how to make a complaint about our tenancy management services. You can also tell a member of the support team who is working with you, or speak with the Team Manager of your building.

 Citta House, 15A Longport, Canterbury, Kent, CT1 1PE

 info@cittahousing.co.uk

Complaints Leaflet 

 

 

We would love your feedback

We are always happy to hear from you any form of feedback you may have to help us improve our services.  Please download the form below, complete and email this back to us at info@cittahouisng.co.uk or you may post this to our head office.

 

 Complaints / Feedback Form

a person using a wrench fixing the leaking plumbing of a sink

 

 

Contact Us

Contact us here to enquire about repairs permissions or any other administrative interactions with our housing team by filling out the form below.

 

CITTA HOUSING IS A NOT FOR PROFIT COMPANY, A PRIVATE COMPANY LIMITED BY GUARANTEE WITHOUT SHARE CAPITAL.

Incorporated in England Wales.
Registered Company Number: 14134768